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Terms of Service

Terms of ServiceLast updated: 27 April 2026

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These Terms of Use ("Terms") govern your access to and use of the FITT16 platform ("FITT16", "the Service"), operated by PLAYNICELY MARKETING FZCO, Dubai, United Arab Emirates ("we", "us", "our"). By accessing or using FITT16, you agree to these Terms.

1. WHAT FITT16 PROVIDES

FITT16 converts your CliftonStrengths® Full 34 results into an interpretive personality framework ("Archetype") and provides access to an AI-powered coaching companion personalised to your results.

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You can:

  • Create an account
  • Upload your CliftonStrengths® Full 34 PDF
  • Receive an instant personalised dashboard
  • Access an AI-generated interpretation and personalised report
  • Download your report
  • Interact with an AI coaching companion personalised to your Archetype
  • Add people to your network using the "People in My Life" feature

FITT16 provides interpretation and conversational support only. It is not a clinical, psychological, or therapeutic service. No outputs from FITT16 should be relied upon as professional advice of any kind.

2. NO AFFILIATION WITH GALLUP OR OTHER PROVIDERS

FITT16 is an independent product. It is not affiliated with, endorsed by, or sponsored by Gallup, Anthropic, or any other third-party provider whose tools or services are referenced or used within the platform.

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You may only upload CliftonStrengths® reports that you personally own.

3. AI-GENERATED CONTENT

FITT16 uses Anthropic's Claude AI to generate interpretive outputs, reports, and coaching responses. All AI-generated content is provided for informational and self-development purposes only.

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You acknowledge that:

  • AI outputs may not always be accurate or complete
  • AI responses are not a substitute for professional advice
  • We are not responsible for decisions you make based on AI-generated content

Your conversation data is not used to train any AI model. See our Privacy Policy for full details on how AI data is handled.

4. ACCEPTABLE USE

You may not use FITT16 to generate, solicit, store, or distribute content that is unlawful, offensive, sexually explicit, harmful, or that violates the rights of any third party.

The AI coaching companion is strictly intended for personality interpretation and strengths-based self-development. Use of FITT16 to generate content outside of this purpose — including abusive, deceptive, or harmful content — is prohibited and may result in immediate account termination.

5. USER RESPONSIBILITIES

You agree to:

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  • Provide accurate information when creating your account
  • Use FITT16 for lawful purposes only
  • Not reverse-engineer, copy, scrape, or redistribute any content or outputs from the platform
  • Only upload CliftonStrengths® reports that belong to you

You retain ownership of your personal data. You grant us permission to process it solely to deliver the Service as described in our Privacy Policy.

6. INTELLECTUAL PROPERTY

All FITT16 content, including archetypes, descriptions, type names, frameworks, software logic, data models, scoring methodology, and reports, is the exclusive intellectual property of PLAYNICELY PTY LTD (South Africa).

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Users may not:

  • Copy, republish, or reproduce FITT16 content
  • Sell or resell FITT16 outputs
  • Use FITT16 content to build derivative tools, frameworks, or competing products

You may share your own personal report freely.

7. PAYMENTS AND BILLING

FITT16 is currently offered as a single bundled purchase, including your personalised report and access to the AI coaching companion, at the price displayed at checkout.

Payment is processed securely via Stripe. By completing a purchase, you authorise the charge at the amount shown. Pricing is displayed in full before purchase. We do not store your payment card details.

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Refund Policy

FITT16 is a delivered digital product. Once purchase is completed and access is granted, no refunds will be issued except where expressly required by applicable law.

For billing queries, contact hello@fitt16.com.

8. ACCOUNT DELETION

You may delete your account at any time via Account Settings → Danger Zone → Delete my account.

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Deletion permanently removes your profile, CliftonStrengths data, coaching history, AI-generated outputs, and all associated personal data within 72 hours. Financial transaction records are retained as required by applicable law.

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Deleting your account does not entitle you to a refund of any fees paid.

9. TERMINATION BY US

We may suspend or terminate accounts that:

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  • Violate these Terms or the Acceptable Use Policy
  • Attempt to abuse or misuse the AI coaching system
  • Engage in unauthorised sharing or extraction of intellectual property

Termination does not entitle you to a refund of any fees paid.

10. LIMITATION OF LIABILITY

FITT16 is not responsible for decisions you make based on interpretations or AI coaching responses, or for outcomes in your professional, personal, or relational life.

To the maximum extent permitted by applicable law, we exclude liability for indirect or consequential loss, loss of income, business or opportunities, and psychological, emotional, or interpersonal outcomes.

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This Service is provided "as is" without warranties of any kind.

11. GOVERNING LAW

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Dubai, UAE.

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Users in other jurisdictions may also have rights under their local laws, including consumer protection legislation, which these Terms do not exclude.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated Terms.

10. Contact

PLAYNICELY MARKETING FZCO, Dubai, United Arab Emirateshello@fitt16.com