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Privacy Policy

Last updated: 27 March 2026

PLAYNICELY PTY LTD (“we”) is committed to protecting your privacy and handling your data responsibly.

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1. INFORMATION WE CONNECT

We collect:

  • Name
  • Email
  • Account password (hashed)
  • CliftonStrengths® Full 34 PDF
  • Extracted talent data
  • Usage information (pages visited, interactions)
  • IP address and device metadata
  • Payment information (handled by Stripe)

We store all user data until you request deletion.

2. HOW WE USE YOUR DATA

We use your data to:

  • Generate your archetype
  • Display your dashboard
  • Produce reports
  • Provide AI-powered coaching insights
  • Improve the product
  • Communicate with you about updates

We do not use your data for advertising or sell it to third parties.

3. WHERE DATA IS STORED

All data is stored on Amazon Web Services (AWS).
AI-related processing may use:

  • OpenAI
  • pdf.co (for PDF extraction)

Both are GDPR- and POPIA-aligned global providers.

4. SHARING YOUR DATA

We share data only with:

  • Stripe (payments)
  • pdf.co (to extract PDF text/data)
  • OpenAI (to generate archetype interpretations)

We never sell or rent your information.

5. AI PROCESSING AND PERSONALIZATION

To provide a tailored experience, our AI processes the following specific data points:

  • Your raw CliftonStrengths® themes.
  • Your derived FITT16™ Archetype, which is calculated through our proprietary framework to determine your coaching path.
  • The textual content of your conversations with the AI coach ("Chat Data").

We value the sensitivity of your personality data. Unlike many public AI tools, we utilize Private LLM instances. This means:

  • No Global Training: Your personal Chat Data is not used to train the underlying "Global" AI model used by other users.
  • Contextual Memory: Your data is stored in an encrypted, isolated "silo" that only your account can access to provide continuity in your coaching sessions.

6. COOKIE POLICY

FITT16 uses cookies to:

  • Maintain session state
  • Improve user experience
  • Understand usage trends

You may disable cookies in your browser, but this may limit platform functionality.

7. DATA PROTECTION & PROCESSING STATEMENT

FITT16 processes your data solely to:

  • Extract talent information from the CliftonStrengths® PDF
  • Generate your archetype
  • Produce insights and reports
  • Support your dashboard experience

We do not:

  • Train external models on your data
  • Share data beyond the providers listed
  • Store your data longer than necessary once you request deletion

8. YOUR RIGHTS

You may:

  • Request a copy of your data
  • Update your information
  • Delete your account
  • Ask us to delete stored PDFs and extracted data
  • Opt out of emails

Contact: hello@fitt16.com

9. DATA SECURITY

We encrypt data in transit and at rest.
We limit access to authorised personnel only.

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Please contact hello@fitt16.com if you would like further information.